Vodafone UK still haven't fixed the problem I grumbled about in my previous post. They've left me unable to use my primary mobile number for 7 weeks now. The phone works and has the right number, but it has become detached from the billing account somehow and can't be topped up, making it effectively useless.… Continue reading On Vodafone
Category: Crap Things from Big Companies
Vodafone’s fiction of customer service
A couple of weeks ago I switched my mobile number to Vodafone, because they have better signal coverage in my workplace than T-Mobile. That was a mistake. Vodafone screwed up my account, and their support systems have only made it worse. And it's strange, because Vodafone work hard at making their customer service look good.… Continue reading Vodafone’s fiction of customer service
Video format failures
Michael Mulvey writes to object to Microsoft's Windows Phone Summit video, which asks for the Silverlight plugin in order to play in his browser. Normally I'd roll my eyes with him at Microsoft, but as it happens, the video plays fine for me even though I'm not running Windows and don't have Silverlight. They appear… Continue reading Video format failures
SkyDrive: OK, let’s face it, it’s a bit pants
This is the second time I've been forestalled in writing a positive note about Microsoft's SkyDrive cloud storage and apps service, by going to the site and finding it isn't actually working at all: I hadn't asked for Hotmail. This is just where the site redirected me when I tried to log in to SkyDrive… Continue reading SkyDrive: OK, let’s face it, it’s a bit pants
No Refunds
Bogus Pokemon evolves into iTunes smash hit; 2012: The Year Scam Apps Killed the App Store — As someone who used the Android Market before either of Apple's app stores, the thing I found most mind-boggling about Apple's was the lack of any apparent way to get a refund if an application doesn't work. It… Continue reading No Refunds
I had been thinking of praising SkyDrive too
Then I tried to log in to it just now, and Eloquent. Perhaps it has a bit more in common with the typical ASP site of the 90s than I'd thought.
The Breakfast Post 