Vodafone UK still haven't fixed the problem I grumbled about in my previous post. They've left me unable to use my primary mobile number for 7 weeks now. The phone works and has the right number, but it has become detached from the billing account somehow and can't be topped up, making it effectively useless.… Continue reading On Vodafone

A couple of weeks ago I switched my mobile number to Vodafone, because they have better signal coverage in my workplace than T-Mobile. That was a mistake. Vodafone screwed up my account, and their support systems have only made it worse. And it's strange, because Vodafone work hard at making their customer service look good.… Continue reading Vodafone’s fiction of customer service